Contact and requests

For customer support, billing, cancellation, deletion or privacy requests, email support@saudi-carnival.com.

Privacy requests

Ask to access, correct or delete information associated with an event or subscription. Identify the event or account with the minimum details needed. We aim to acknowledge requests within five business days and will respond as applicable law requires. We may need to verify your authority before changing or deleting event information. Guests may also contact the event host, who controls the invitation and guest list.

Cancellation and billing

Use the customer account portal to manage or cancel recurring billing. If you cannot access it, email from the subscription email with “Cancellation” in the subject. Do not include payment-card details.

Never email passwords or full guest lists. For policy details, read the Terms, Privacy Notice and Refund Policy.